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JUA Student Health is committed to protecting
the privacy of Internet users who visit our website. This online
Privacy Statement is intended to inform you of the ways in which
JUA Student Health collects information, the uses to which that
information will be put, and the ways in which we will protect any
personal information you choose to provide us.
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National Privacy Principles
From 1 January 2002, we have applied the Australian National Privacy
Principles set out in the Privacy Act 1988 to the way we
collect, use, store, disclose and destroy your personal and sensitive
information.
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What is personal information?
This is information about individuals where the individual can be
identified. It may include information such as your name, contact
details, insurance history or financial details.
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What is sensitive information?
This is a particular kind of personal information and includes information
about an individual's health; racial or ethnic origins; membership
of political, professional or trade associations; political opinions
or philosophical or religious beliefs; criminal record; or sexual
preferences.
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Why do we collect personal and sensitive
information?
We may directly or indirectly collect this information to enable
us to provide our clients with financial services or products including
arranging insurance or reinsurance and managing insurance claims
or other risks.
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What do we do with the personal and sensitive
information we collect?
Unless you tell us not to, we may disclose this information to other
organisations where we believe it is necessary to assist us and
them in providing their services. Recipients will typically be insurers,
reinsurers, other insurance intermediaries, employers, health workers,
investigators, lawyers, loss adjusters and our related companies,
both in Australia and overseas. These organisations in turn may
need to disclose the information to other such third parties, but
we limit their use and disclosure to the purpose or purposes for
which we supplied it (unless you or we consent).
We also use the information for administrative purposes such as
processing applications for insurance.
We may also use your information to let you know about our range
of products and services unless you advise otherwise.
We may sometimes be required by law, such as under legislation or
by court order, to disclose some of your personal information.
If you do not provide the required information, it may not be possible
to provide appropriate products or services to you.
We take reasonable steps to ensure that whenever we collect, use
or disclose personal information it is accurate, complete and up-to-date.
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What are you required to do?
If you provide us with personal information about other individuals,
we rely on you to have made them aware that you will or may provide
their information to us, the purposes for which we use it, the types
of third parties we disclose it to and how they can access it (as
described in this document). If it is sensitive information we rely
on you to have obtained their consent to the above. If you have
not done these things, you must tell us before you provide the relevant
information.
If we give you personal information, you and your representatives
must only use it for the agreed purposes. Where relevant, you must
meet the requirements of the National Privacy Principles when you
collect, use and handle personal information on our behalf. You
must also ensure that your agents, employees, and contractors meet
all of these requirements.
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Credit card information
All credit card information required in the ecommerce sections of
this site is entirely handled by our partners at ANZ Bank, using
their eGate ANZ-Hosted Service. As such, we do not at any point
handle or record any credit card information. For more information,
go to www.anz.com.au.
It is your responsability to use up-to-date firewall and anti-virus
software to protect your computer from intruders.
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Questions regarding Privacy should be directed to the Privacy
Officer:
Att: Privacy Officer
JUA Underwriting Agency Pty Ltd
Locked Bag 11, The Royal Exchange Post Office
NSW 1225
Email: privacy@studenthealth.com.au
Phone: (02) 8272 4800
Freecall: 1800 252 263
Fax: (02) 9247 2411
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